027 422 2519
Our family found Joan Familton genuinely interested in our situation, and always open and honest in her dealings with us. She is dedicated to her work and clients wishes and leaves no stone unturned to obtain the best results for her clients, even in difficult circumstances. Joan is sensitive to all home situations and unobtrusive in her dealings with people but will voice her honest, helpful and informed opinion when asked. Joan has gone out of her way to obtain the best result possible for myself and family.
I met Joan at one of her open homes. I wasn’t looking for a house to buy, I was looking for a real estate agent who could sell my houses and there she was. She was not only professional, but friendly and approachable. We later discussed marketing plans. Her suggestions were very customer focused and I really believe she gave me the right amount of options so that I wouldn't be too confused with too much information. She was true to her word and we managed to sell my three bedroom+study home for the exact amount of her appraisal within a month of the marketing campaign starting. This was $80k more than another real estate agent estimated. Two months later, I put my flat on the market. Joan helped me with this sale as well. The offer came and once again sold for my asking price. I just want to say a big thank you to Joan. Within three months, Joan sold two properties for me and both very pleasingly sold for my asking price. Now I am the proud owner of a newly built home and I would not be in this position without Joan’s help!
Dear Joan, We would like to record our appreciation of how you handled the sale of our house. You came recommended to us and the recommendation was well justified. From the beginning, you were professional in your manner, but engaged with us and attentive to our wishes. Always you were pleasant and positive. Because of the circumstances, it was much longer than we had anticipated before our house could go on the market, but you still kept in touch with us regularly. You very clearly explained to us the state of the market our house sale would be in, and provided all the supporting information possible to help us arrive at a price range. We found the marketing campaign to be first rate and, as it turned out, very effective. In assisting us when considering an offer to buy, you were very helpful, at no time putting any pressure on us, but carefully outlining our options. In short, you made the marketing and sale of our house a pleasant and successful experience. We would recommend you to others wishing to sell their property. Yours sincerely, John and Laura Ewen
John and Laura Ewen
Kia ora Joan, Thank you for being a wonderful agent for us in both buying and selling. We greatly appreciated your support and guidance. The outcome was fantastic! You fostered open and efficient communication and a trusting relationship. You never failed to answer the phone or get back to us straight away with an answer or practical advice. With two children, both of us working and Christmas to tackle amidst it all, it was such a juggle but your encouragement, kind words and advice meant that we felt supported all the way. We wouldn't hesitate to recommend you to friends and family. All the very best,
Giarne & Michael Harrison
I have recently had the pleasure of meeting, and dealing, with Joan Familton. We engaged her to help with the sale of our house. I found her to be very professional in all aspects of the sale. I liked her calm, reassuring approach. She laid out a plan to suit us, and she stuck with it. Needless to say, it was successful. I would highly recommend Joan, to anyone thinking of selling a house . Throughout the process, we were kept very well informed by her, as to what was happening. All our emails, and phone calls were answered promptly. Her calm, methodical approach helped us gain the result we wanted, and guided us through what is usually a very stressful exercise. Thank you Joan
We would both like to sincerely thank you for all that you did to help facilitate the sale of our house. Your guidance and advice through what to us was something totally new was very much appreciated. Your positive attitude when it became ‘all in the too hard basket’ and we thought we wouldn’t be able to build out at Rolleston was a life saver. We signed the contract this week and it is all thanks to you.
Marilyn and Ken little
We found Joan to be a very professional and organised person, right from the first meeting Joan had a planned timeline and had prepared a lot of information for us to look over. Due to different commitments we were not always in the same city for open homes, but Joan managed to co-ordinate everything beautifully and provide comprehensive feedback. Joan was wonderful to deal with, we would definitely recommend her .
Toni and Patrick
We were very happy with the professional and friendly service provided by Joan and would be very happy to recommend her services. The sale price exceeded our expectations.We will certainly be happy to use her services in any future sales.
Derry & Philippa
I was very happy with the service I received from Joan, she kept me in the loop every step of the way & answered any questions I had promptly. Joan made the whole process so much simpler.
Lisa and I would like to thank you for all your hard work, co-operation and guidance in this experience. As first time home buyers it seemed at times very confusing and overwhelming. However you helped us and advised us a great deal from the very start to the very end. It has been a pleasure for us having you as our agent and couldn't be happier in our first home. Again many many thanks.
Steve and Lisa
Buying and Selling Real Estate in Christchurch is quite different to doing the same thing elsewhere in New Zealand since the 2010 / 2011 earthquakes. Real Estate Agents there "earn their money the hard way" and a cautious purchaser ask them a lot of hard questions before any deal is struck. Despite my asking an awful lot of those hard questions of Joan, and despite the fact that she had to spend quite a lot of time finding out the answers to those questions, Joan remained helpful and courteous when she could easily have put my negotiations with the vendor in the "too hard basket". The end result was a successful negotiation and a very satisfied purchaser. On that basis, I can recommend Joan as someone through whom a prospective vendor can confidently market their property with a high expectation of a successful sale.
Having requested a number of companies to meet with us with respect to selling our home, one team stood out with positive comments, warmth and professionalism at all times. We wanted to use a real estate company who understood our needs and also had a great brand presence. That organisation is Mike Pero Real Estate. At all times, we were kept informed of progress and how the market was reacting to our home presentation. The Familtons were not afraid to discuss all aspects of the ongoing process and report back to us. With a great result, we are delighted to recommend Ian & Joan Familton and Mike Pero Real Estate without hesitation.
Roger & Julie Walton
Hi Joan and Ian Thank you. Thank you. I have nothing but praise for the effort and enthusiasm you put in to selling my flats. So much went on behind the scenes that you were responsible for. The Auctioneer was amazing and there is no doubt we got top dollar. A very memorable day! It all seems a little surreal still but I am sure I can come to terms with my new bank balance!! Thank you again.